Frequently Asked Questions
Everything you need to know about shopping with Thats So Fetch AU.
How long does shipping take within Australia?
We offer Express Shipping on all Australian orders. Typically, your package will arrive within 1-3 business days depending on your location. Regional areas may take slightly longer.
What is your return policy?
We accept returns for store credit within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that for hygiene reasons, earrings and undergarments cannot be returned.
Do you offer Buy Now, Pay Later options?
Yes, we support Afterpay, ZipPay, and Klarna. You can shop your favorite looks today and split the cost into four interest-free installments.
How do I know which size to order?
Each product page features a detailed size guide. Most of our items run true to size, but we recommend checking the specific garment measurements and model information provided in the description.
Can I change or cancel my order after it has been placed?
Because we aim to process and ship orders as quickly as possible, we are usually unable to make changes or cancellations once an order is confirmed. Please double-check your shipping address and cart items before finalizing your purchase.
Do you ship internationally?
Absolutely! Thats So Fetch AU ships worldwide. International delivery times vary by country, but we offer both standard and express international shipping options at checkout.